Return & Exchange Policy – B&W Streetwear

We got you. If something’s off with your order, we’re here to fix it. Read below for how returns and exchanges work at B&W.

Returns — No Hassle. No Stress.

You can return your item within 7 days of delivery if :

  • 1t’s unused, unworn, and unwashed

  • It still has the original tags and packaging

  • You have a valid order ID or invoice

Once we receive your return and check it , we’ll process your refund in 5 – 7 working days to your original payment method.

Size Not Right ? Exchange It.

Not vibing with the fit size ? You can exchange your item within 7 days of delivery

Choose a new size (based on stock availability)

Once your return reaches us, your new piece ships out in 3–5 working days

What Can’t Be Returned ?

  • Customized or personalized pieces

  • Used, damaged, or washed products

  • Bulk Order placed through websites .

How to Make a Return or Exchange ?

Hit us up on WhatsApp or email us at [your@email.com]

Share your Order ID and return/exchange request

We’ll give you the steps and return address

Ship it back — simple as that

We promise to assist you every step of the way — no confusion, no stress.

What and how to get the refund ?

Once we receive your return, our team will inspect the item to ensure it meets our return conditions. If approved, your refund will be processed within 5–7 working days to your original payment method.

Refunds are only issued after the returned product passes a quality check.
No worries — if it's unused and in original condition, you're good to go !

Still Got Questions?

Slide into our DMs or drop a message on WhatsApp. We’ve got your back.